Tips on how to pick a great Nanny agency

Tips on how to pick a great Nanny Agency

There are several things to consider when picking a nanny agency. Some of the things to consider is to make sure the nanny agency have great reviews online, Find out their screening process for their nannies, make sure they are responsive and answer the phone and return calls back, Make sure its a credible company, and lastly make sure they are professional and have great customer service. 

(1) Make sure the nanny agency have great reviews- If you google the nanny agency name, you will be able to see their reviews. If you google our nanny agency, Babysitters of Charlotte reviews, you will be able to see our reviews. Reviews is what that client thought of the nanny agency.

(2) Find out their screening process-You want to make sure that the nanny agency has a great screening process. Babysitters of Charlotte nanny agency screening process consist of a national Background Check, drug screening, monthly alerts of any changes of background, driving history screening, personal reference, professional references, phone interviews, face to face interviews, first aid/CPR training, and SIDS training. 

(3) Make sure they are responsive- All nanny agency don't answer the phone on the first call, and some won't even call you back. You want to pick a nanny agency that answers their phone when you call the first time, and if they can't answer, 2 hours is max time-frame to call back if you call within business hours. Babysitters of Charlotte will 90% of the time will answer their phone on the first try if we don't answer, we will call you back within 2 business hours if you call within normal business hours.

(4) Make sure the agency is credible- They way you will make sure the agency is credible is to google the agency and to make sure they have a website. If you want to take things up a notch, great nanny agencies will have been in the news, or have a commercial. Babysitters of Charlotte has a commercial that is being running on TV for the past 2 months, and they have were in the Charlotte observer newspaper. We are also being featured as the preferred nanny agency to go to in the South Charlotte area. The owner of Charlotte was on the TV show "Say yes to the Dress Atlanta" and has help Super nanny TV show find families who needed a free nanny here in the Charlotte area. 

(5) Make sure the nanny agency is professional and great Customer Service- You want to make sure the nanny agency is professional and has great customer service. Some nanny agencies are not professional and won't answer the phone professional. Here at Babysitters of Charlotte we will also answer the phone professionally and provide our client with great customer service. We go out of our way to make sure you have a great experience, and to make sure of that we follow up with Surveys!